// the platform

It does not build
agents.
It governs them.

vtezero is not another framework for building AI agents. It is the governance, process and human oversight layer that makes them usable in companies safely, compliantly and under control.

// how it works

From connection to control, in 4 steps.

01
Connect

Agents and applications

Connect your own or third-party AI agents to information system applications: CRM, ERP, ticketing, DMS and email.

02
Assign

Roles, permissions, data

Define what each agent can do and with which data, in line with organisational structure and internal policies.

03
Orchestrate

Processes with checkpoints

Embed agents in structured processes: the process invokes them and pauses where a person's approval is needed.

04
Supervise

Visibility and audit

Follow agent and process activities in real time. Every action remains traceable and verifiable.

// capabilities

Five capabilities.
One platform.

01 —

Connection to
information systems

vtezero connects AI agents to applications the company already uses: CRM, ERP, ticketing, DMS and email. This applies to agents developed internally and those from third parties.

Connects to existing systems through open standards, without replacing them.

Own agentsThird-party agentsOpen standardsMCP
What you get
→One connection point between agents and applications
→Access to CRM, ERP, ticketing, DMS and email
→Internal and external agents managed under the same rules
→No systems to replace
Designed for
IT Directors and Chief Digital Officers who need a shared framework for the many agents requested by departments.
02 —

Organisational structure
and permissions

An agent should not see more than the role it serves. vtezero applies roles, permissions and data access levels aligned with organisational structure and internal policies.

Departments have autonomy within clear boundaries.

RolesPermissionsAccess levelsInternal policies
What you get
→Agent permissions aligned with organisational structure
→Data access levels defined by role
→Internal policies applied to agents too
→Less shadow AI: no agent outside the control framework
Designed for
Innovation Managers who want to give departments controlled autonomy without holding back innovation.
03 —

GDPR compliance
built in

When an agent processes customer data, compliance cannot be a check performed afterwards. In vtezero, data processing rules are part of the operational workflow and apply to internal and external agents.

Compliant by design, not as an add-on.

GDPR by designCustomer dataAI Act
What you get
→Customer data processing compliant by design
→Same rules for internal and external agents
→GDPR controls integrated into the operational workflow
→Clear accountability for automated decisions
Designed for
DPOs, Compliance Officers and Risk Managers who need to know what agents do with personal data.
04 —

Processes with
human oversight

Every agent action is invoked, contextualised and supervised by a structured business process. Where a decision matters, the process pauses at a checkpoint and waits for a person.

The process engine is vtenext's native BPM: mature and designed for human oversight from the outset.

Native BPMHuman-in-the-loopConfigurable checkpoints
What you get
→Agents invoked by processes, never in disconnected autonomy
→Configurable human checkpoints
→Clear context at every step: who, what, why
→Processes the company already knows and controls
Designed for
Department heads who want to use agents in their processes while retaining the final say.
05 —

Visibility,
traceability and audit

vtezero shows the activities of agents and the processes governing them in real time. Every action is logged: which agent, in which process, on which data.

When an audit arrives, the answer is already there.

Supervision dashboardTraceabilityAudit
What you get
→Real-time view of agents and processes
→Activity supervision dashboard
→History of who, or which agent, did what and on which data
→Evidence ready for audits and regulations
Designed for
Anyone who must demonstrate GDPR and AI Act compliance without rebuilding the architecture.
// who it is for

Three audiences.
One shared answer.

01 — IT & Innovation

One shared control framework for all agents.

Several departments request AI agents, each with its own needs. vtezero gives you one governance platform: departments innovate, and you know what runs and on which data.

02 — Compliance & DPO

Demonstrate who did what, at any time.

Visibility into what agents do with personal data and traceability of automated decisions. GDPR controls are built into the operational workflow.

03 — vtenext partners

An AI product to bring to your customers.

For system integrators and resellers in the vtenext ecosystem: a distinctive AI solution to offer without building it from scratch, and another reason to strengthen relationships with existing CRM users.

Not sure where to start?
Start with a demo.

We will show you vtezero applied to one of your processes: the agents involved, the data they handle and the points where a person decides.

Request a demo → See the use cases